Responsible gaming - Setting limits

Take financial control of your gaming account with the ability to set your own preferred deposit limits. Deposit limits may be set at your request, and may be decreased, increased, or removed entirely.

You can set your own deposit limits at any time in the profile section of your account.

To give you the flexibility you need, you can set daily, weekly and monthly limits. Once you set a new lower limit, this limit will be applied instantly. In case you want to increase or remove your limit, there is a 24-hour cool-down period before these changes take effect.

Take a break

At Boomzy we never want you to take it too far. Sometimes it makes sense to take a break from gambling.

When your 'take a break' period expires, your account will automatically be reactivated. On request, we can take a look at your account sooner, but we don't guarantee to reopen your account if it's not in your best interests.

Stop gambling – exclusion

If you ever become concerned about your gambling behaviour, or reach the point where you feel you can't play safely, you need to stop. We will help by excluding you from future gameplay at Boomzy.

When your exclusion expires, your account will automatically be re-activated, unless you tell us you have a gambling problem. If you exclude indefinitely, access to your account will be remain blocked until you actively request to reinstate it. Boomzy will consider your best interests and unique circumstances before reactivating your account, and we reserve the right not to reopen it if we think it would be wrong to do so.

Boomzy reserves the right to exclude you permanently if we think it would be in your best interests. You should consider applying the same exclusion safeguard at other gambling sites as well.

If you need help to stop gambling, contact our Customer Support Team immediately for confidential support.

Activity statement

Information relating to each of your gaming sessions at Boomzy can be viewed for up to 30 days. The information includes the start date and time of your gaming session, plus its duration.

Further information regarding your activity at Boomzy can also be viewed for a period of at least 90 days. The information includes details about your account balance, gambling history (including bet amounts, winnings, and losses), deposits, withdrawals and other related transactions.